ZiCi Consulting provides telecommunications and data cost reduction services that have reduced costs between 20% and 44%, and ensures that this is sustainable.

We don't charge until the projected savings are achieved.

This works by:

• Using our reporting systems to measure overall costs and uncover main problem areas
• Cutting out wastage
• Benchmarking costs against our 160 other sites and then rebalancing the rates charged by the vendor to address main problem areas
• Using reporting systems and regular reviews to maintain cost control

We engage our clients by:

• Benchmarking the major aspects of telecommunications and data services to ascertain if our services are of value to the client. This discovery process is free of charge
• Conducting an audit to reduce wastage, ascertain services required and negotiating market rates. This audit is charged on value provided
• Ensuring control, monitoring and review systems are in place to ensure value is maintained. The monthly monitoring attracts a small monthly fee.

Credibility

ZiCi's experience over 18 years has shown that telecommunication costs can be cut by as much as 40%. The ZiCi customer base represents all business, government and tertiary sectors. This provides us with a view that is updated monthly of current usage, cost of ownership and technology solutions in NZ, Australia and the UK. Our independence is important, and we receive no benefit from any third party other than our direct customer. ZiCi works with all carriers and proactively tracks all service offerings. We are carrier agnostic, which means we work for you.

Untangle the Confusion

Every customer is different; their business and requirements, recent acquisitions,
strategic priorities, mobility, technology etc. Every ZiCi Audit is different.

ZiCi specialise in telecommunications management, audits and benchmarking. This focus and
dedication has made us an industry leader keeping us in the forefront of new technologies,
pricing and emerging best practice.

The Audit will include:

What you pay for...

Bill Validation

10% of all Telecommunications bills are inaccurate and require detailed analysis. We validate your
invoice against your vendor contract to ensure accuracy and eliminate added cost.

What you have...

Dimension Network, Identify Excess

Measuring the usage and capacity of your infrastructure and network; PRAs, trunks, data capacity, handsets/mobile phone allocation and usage, etc.

What you use...

Remove Excess

This is a program of work that you approve, and ZiCi deliver. Caution is exercised where redundancy and/or operational risks are known or suspected.

The Audit might include;

Benchmarking

What's unique about our comparisons is market access; all our Customers telecommunications usage and costs are updated monthly.

What you need...

Process Improvement

ZiCi has developed a wide understanding and knowledge of the way customers and different industries use telecommunications. Their best practice is driven by their competitive business needs and forms the basis of our recommendations.

What you need...

Alternative Technologies

New telecommunication technologies are now better proven and supported. Services from tier 2
and 3 vendors now can be seriously considered, even by risk averse organisations. SIP in
particular is enabling a lot of viable alternatives that can decrease cost and add valid
functionality.

What you need...

Review Supply

• - Write RFP
• - Evaluate Responses
• - Implement Change

ZiCi can manage the procurement process to ensure that like for like comparisons can be made
against your business criteria. This engagement will deliver either parts of, or all of the procurement process, depending on what makes sense to outsource.

If required ZiCi can develop a strategic plan to optimise your telecommunications infrastructure. This may include redesigning services, optimising under-utilised bandwidth, converging voice and data and evaluating new technology.

Monitor and Manage

Outsourcing telecommunications management and monitoring to ZiCi will cost less than a part-time employee. ZiCi provides a monthly reconciliation of your bill and analysis of your usage utilising our specialist skills and market knowledge to keep costs under control.