Gartner July 2007

ZiCi draws your organisations calling data directly from your own telecommunication equipment, providing impartial summary reports that can be compared directly with the telco vendor invoice.

According to Gartner, Telco vendors billing errors are on average 10%, usually in their favour. This means the customer is paying 10% more than they should! These inaccuracies are due to tariff data entry errors, faulty line equipment and exchange equipment.

ZiCi Reporting provides accurate summaries that are customisable and easy to understand, creating a transparency that enables you to measure, manage and reduce your expenditure.